top of page

Privacy Policy

Privacy Policy

At Social & Fleur, we take your privacy seriously. Our Privacy Policy outlines how we collect, use, store, and protect your personal information. It covers details such as the types of data we collect, the purpose of data collection, third-party data sharing, cookies, and your rights regarding your data. Please review our Privacy Policy for more information.

Terms of Service

Terms of Service

By engaging Social & Fleur's services, you agree to our Terms of Service. These terms establish the contractual agreement between you and Social & Fluer, including the scope of our services, payment terms, intellectual property rights, termination policy, and any disclaimers or limitations of liability. Please read our complete Terms of Service before proceeding.

Refund and Cancellation Policy

Refund and Cancellation Policy

Our Refund and Cancellation Policy explains the guidelines and procedures for refunds, cancellations, and associated fees. We strive to provide satisfactory services, and this policy outlines the conditions and timelines for refunds or cancellations. For more details, please refer to our Refund and Cancellation Policy.

Copyright and Intellectual Property Policy

Copyright and Intellectual Property Policy

At Social & Fleur, we respect intellectual property rights. Our Copyright and Intellectual Property Policy clarifies our stance on copyright infringement, both in terms of protecting our own intellectual property and respecting the rights of others. If you have any concerns or wish to report a copyright violation, please follow the instructions outlined in our Copyright and Intellectual Property Policy.

Code of Conduct

Code of Conduct

We promote a positive and professional environment at Social & Fleur. Our Code of Conduct outlines the expected behavior and standards for both our agency and our clients. We expect respectful communication, adherence to ethical practices, and compliance with applicable laws and regulations. Please familiarise yourself with our Code of Conduct.

Social Media Platform Policies

Social Media Platform Policies

As a social media marketing agency, our services are subject to the terms and conditions set by various social media platforms. It is important to note that we operate within their guidelines. While we make every effort to stay informed about changes in platform policies, we cannot be held responsible for such changes or any resulting impact on client campaigns. Please refer to the respective platform policies for further information.

Testimonials and Case Studies Policy

Testimonials and Case Studies Policy

At Social & Fleur, we value client feedback and occasionally use testimonials and case studies to showcase our work. Our Testimonials and Case Studies Policy outlines the guidelines for obtaining and using testimonials and case studies. It covers permissions, usage rights, and any required disclaimers. If you would like to provide feedback or participate in our testimonials or case studies, please review our policy.

Dispute Resolution

Dispute Resolution

In the unlikely event of a dispute, we aim to resolve it amicably. Our Dispute Resolution policy outlines the process for resolving disputes, which may involve mediation, arbitration, or legal action. We encourage open communication and mutual understanding throughout the resolution process. Please review our Dispute Resolution policy for more information.

Governing Law and Jurisdiction

Governing Law and Jurisdiction

Social & Fleur operates under the laws of Australia. Any legal disputes will be resolved in accordance with the laws of Australia and the jurisdiction of the Australian courts. By engaging our services, you agree to this governing law and jurisdiction. For more details, please refer to our Governing Law and Jurisdiction policy.

Accessibility Policy

Accessibility Policy

At Social & Fleur, we strive to ensure our website is accessible to all users, including those with disabilities. Our Accessibility Policy outlines the accommodations we provide and the steps we take to improve accessibility. If you have any suggestions or encounter difficulties accessing our website, please contact us.

bottom of page